Effective Date: November 2023
This Privacy Policy describes how Guru Kirpa Export House (“the Company,” “we,” “us,” or “our”), a manufacturer and exporter of premium women’s fashion accessories based in Moradabad, India, collects, uses, maintains, and discloses information collected from users (each, a “User”) of the https://exportgurukirpa.com/ website (“Site”).
1. Information We Collect
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form (e.g., on the “Contact Us” page), and in connection with other activities, services, features, or resources we make available on our Site.
A. Personal Identification Information (PII)
This is information that allows us to identify and contact you directly. We may collect the following, especially through business inquiries and contact forms:
- Contact Information: Name, email address, phone number, company name, business address, and country.
- Business Inquiry Details: Information provided regarding product interest, order size, and specific requirements for manufacturing or export.
B. Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. This may include:
- Technical Information: The browser name, the type of computer or device used, and technical information about Users’ means of connection to our Site (e.g., the operating system and the Internet service providers utilized).
- Usage Data: Internet Protocol (IP) addresses, referring/exit pages, and clickstream data, which helps us understand how our Users use the services and resources provided on our Site.
2. How We Use the Collected Information
Guru Kirpa Export House collects and uses Users’ personal information for the following purposes:
- To Respond to Inquiries and Provide Services: To respond to your queries, questions, and/or other requests, particularly those related to manufacturing, export, and wholesale orders.
- To Personalize User Experience: To understand how our Users as a group use the services and resources provided on our Site, which allows us to improve our offerings (handbags, apparel, and jewellery collections).
- To Improve Our Site and Operations: We use feedback and collected data to improve our products and services, and ensure the Site is running efficiently.
- To Fulfill Contractual Obligations: To process and fulfill export orders and manage logistics for the timely transportation of goods to international ports.
- For Internal Compliance and Auditing: To maintain our ISO 9001:2015 certification and other necessary compliance records.
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. Given our ISO certification, we are committed to maintaining high standards of quality and data integrity.
4. Sharing Your Personal Information
We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes, provided that you have given us your permission.
Exceptions: We may disclose your personal information when required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Guru Kirpa Export House; (b) protect and defend the rights or property of Guru Kirpa Export House; or (c) act under exigent circumstances to protect the personal safety of users of the Site or the public.
5. Web Browser Cookies
Our Site may use “cookies” to enhance the User experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
6. Third-Party Websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. These sites and services may have their own privacy policies.
7. Changes to This Privacy Policy
Guru Kirpa Export House has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
8. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
9. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Guru Kirpa Export House
04 Jawahar Nagar Moradabad 244001, India +91 8273 791 135